Terms & Conditions
Effective date:
About Us
- Brand RBW Batwala
- Entity BATWALA ENTERPRISES
- Contact AQUIL BATWALA
- Website rbatwala.online
- Email cs@rbatwala.online
Nature of Service
We work as independent third‑party mediators to help customers discover and source handcrafted products based on their needs. We are not a manufacturer or marketplace operator and do not produce, stock, or ship products ourselves. Product availability, pricing, quality, shipping, and delivery are determined solely by the artisans or vetted partners.
User Obligations
- • Provide accurate and complete information in forms and communications.
- • Use the website and services for lawful purposes only.
- • Do your own due diligence and review artisan or partner terms before purchasing.
No Guarantees & Limitation of Liability
Information presented is for guidance only and may change without notice. We do not guarantee approval, benefits, or outcomes. To the maximum extent permitted by law, BATWALA ENTERPRISES (RBW Batwala) and its personnel are not liable for any indirect, incidental, or consequential damages arising from the use of our website or services.
Third‑Party Links & Partners
Our site may contain links to third‑party websites and content. We are not responsible for their content, accuracy, or privacy practices. Your interactions with artisans/partners are solely between you and them.
Intellectual Property
All content on this website, except third‑party trademarks and logos which remain the property of their respective owners, is owned or licensed by BATWALA ENTERPRISES. You may not copy, modify, or distribute content without prior written permission.
Privacy
Your use of the website is also governed by our Privacy Policy.
Grievances & Contact
We aim to acknowledge complaints within 48 hours and resolve them within 15 working days.
Governing Law & Jurisdiction
These Terms are governed by the laws of India. Courts located in Uttar Pradesh shall have exclusive jurisdiction.
Changes to These Terms
We may update these Terms from time to time. Continued use of the website constitutes acceptance of the updated Terms.